Before you arrive

A calmer visit starts at home.

Practical guidance, forms and checklists to make appointments easier for pets and people.

New client form

Owner details, previous practice, medication and medical history.

Record symptoms, changes and questions while they are fresh in your mind.

Request ongoing prescriptions with the details our clinical team needs.

Bring them on a secure lead and allow extra time for a short sniff outside before entering.

Use a covered, secure carrier with familiar bedding and avoid opening it in reception.

Bring a companion where appropriate, plus familiar hay and a secure ventilated carrier.

Tell reception in advance. We can arrange quieter arrival options and discuss pre-visit support.